Terms of service
Terms of Service
Last Updated: June 1, 2026
Welcome to Taku Matsuyama / BRASS LABO.
These Terms of Service govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use this website.
Eligibility
By using this website, you represent that you are at least the age of majority in your country, state, or province of residence.
You agree to provide accurate, complete, and current information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account information.
Products
We make every effort to display our products as accurately as possible.
However, actual colors, textures, and appearances may vary depending on your monitor, device settings, and the natural characteristics of the materials used.
As each piece is individually handcrafted, variations in wood grain, texture, color, and finish are natural and should not be considered defects.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
Orders
Placing an order constitutes an offer to purchase.
We reserve the right to accept, reject, limit, or cancel any order at our sole discretion.
Orders are not considered accepted until payment has been successfully processed and order confirmation has been issued.
Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been accepted.
Pricing and Payment
All prices are listed in Japanese Yen (JPY) and include applicable Japanese consumption tax unless otherwise stated.
Shipping charges, customs duties, import taxes, VAT, and other applicable fees are not included unless specifically indicated.
Customers are responsible for providing accurate billing and payment information.
Shipping and Delivery
Estimated delivery times are provided for reference only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.
Risk of loss and ownership transfer to the customer once the order has been handed over to the shipping carrier.
For detailed shipping information, please refer to our Shipping Policy.
Intellectual Property
All content on this website, including but not limited to text, photographs, product designs, logos, graphics, images, and branding, is the property of Taku Matsuyama / BRASS LABO and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, or terms of use of any third-party websites.
Accessing such websites is at your own risk.
Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.
Returns and Exchanges
Returns, exchanges, and cancellations are subject to our Returns Policy and Shipping Policy.
Please review those policies before placing an order.
Limitation of Liability
To the fullest extent permitted by law, Taku Matsuyama / BRASS LABO shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase of our products.
Our total liability shall not exceed the amount paid for the product in question.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Japan.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Taku Matsuyama / BRASS LABO
Email: shop.brasslabo@gmail.com